Sunday, January 18, 2009

Circuit City

Bankrupt Circuit City Stores Inc. is going into complete liquidation. Thanks to the collapse of the U.S. economy, which was brought on by grossly excessive deregulation and the policies of the disgraced American President George Bush Jr., Circuit City is having to close all of its 567 U.S. electronics stores. This means that 34,000 employees will lose their jobs. Lots of marriages will break up. People will lose their homes. Children will not have health insurance.

But the self centered Republicans don’t care one bit about these “common” people. They just want for the rich to get even richer. Cynical? Yes a bit. But sadly it is true.

Unintended consequences. Bush and his cronies thought that by letting business get away with murder they would prosper and get even wealthier. But the unintended result of this Republican chicanery was the complete collapse of the American financial system and shortly thereafter the collapse of the real American economy too. And as interconnected as the world is in the 21st century, China, India, Europe, Russia, and even the sheiks in the middle east are now suffering too.

I went in my neighborhood Circuit City store this afternoon. Today was the first day of the liquidation. The store was full, but the prices were lousy. They were giving 10% off on cameras. Even at that price you can buy most items a good bit cheaper through Amazon.com

I guess I have gone into Circuit City 6 or 7 times in the two years since I moved back to America. Every single time I went there, the staff were rude to me. It seemed like I knew more about their products than they did. So frankly I’m not terribly sorry to see them go.

One lesson that American business needs to take forward from this Bush Recession-Depression: The customer is KING. -That means be polite; kiss his ass just a little. Treat him with the same common courtesy that you would expect someone to give to your own Mother. --And be honest with him. Genuine honesty is appreciated even more than common courtesy.
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Wal-Mart and Best Buy better wake up too. Be nice to your customers, because if you are not they really do have lots of other options and other places they can go.
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